Terms of Service

1. Parties and Governing Law

These Terms of Service govern the relationship between Gallant Oy (Hämeenkatu 26 A, 33200 Tampere, Finland; registry number 0153648-0; VAT FI01536480; "we", "us", "Gallant Oy") and any person or entity ("client") that engages Gallant Oy for accounting, bookkeeping, tax, payroll, financial statement or advisory services.

These terms are governed by and interpreted in accordance with the laws of Finland. Any dispute that cannot be resolved by negotiation shall be settled by the District Court of Pirkanmaa (Pirkanmaan käräjäoikeus) as the court of first instance, unless mandatory consumer protection law requires otherwise.

2. Scope of Services

Gallant Oy provides the following categories of services, as agreed in writing with each client:

• Bookkeeping and financial record maintenance
• Tax planning and return preparation and filing
• Payroll processing and Incomes Register (Tulorekisteri) reporting
• Financial statements and annual report preparation
• VAT accounting and periodic return filing
• Business advisory and financial consulting

The specific services, deliverables and schedule for each client are defined in a written service agreement. These Terms of Service form part of that agreement. In the event of conflict, the written service agreement takes precedence over these general terms.

3. Client Obligations

The client undertakes to:

• Provide Gallant Oy with complete, accurate and timely documentation required to carry out the agreed services, including invoices, bank statements, payroll data and other financial records.
• Notify Gallant Oy promptly of any material changes to the business — including changes in legal form, ownership, activity, or VAT status — that may affect the services.
• Review and confirm the accuracy of financial statements, tax returns and other documents prepared by Gallant Oy before they are filed with any authority.
• Pay invoices within the agreed payment term, which is 14 days from the invoice date unless otherwise agreed in writing.

Gallant Oy cannot be held responsible for errors or delays that result from the client's failure to provide accurate or timely information.

4. Service Delivery

Gallant Oy will perform the agreed services with professional care and skill, in accordance with Finnish accounting legislation, the guidelines of the Finnish Accounting Standards Board (KILA), and the requirements of the Finnish Tax Administration (Verohallinto).

Gallant Oy will notify the client of any statutory deadlines relevant to the agreed services and will endeavour to complete work in advance of those deadlines, provided the client has supplied the required information in good time.

5. Fees and Payment

Fees are agreed in writing between Gallant Oy and the client before the commencement of services. Invoices are issued monthly or at the intervals agreed in the service agreement. Late payments attract statutory interest under the Finnish Act on Late Payment Interest (Korkolaki, 633/1982) from the due date.

6. Confidentiality

Gallant Oy will keep all client information confidential and will not disclose it to third parties except:

• as required to deliver the agreed services (e.g. filing with Verohallinto or PRH);
• as required by Finnish law or by a binding order of a competent authority;
• with the client's prior written consent.

This obligation survives the termination of the service agreement.

7. Limitation of Liability

Gallant Oy's liability to the client for any claim arising from the provision of services is limited to direct losses and shall not exceed the fees paid to Gallant Oy by the client in the three months preceding the event giving rise to the claim, unless Finnish mandatory law provides otherwise.

Gallant Oy is not liable for indirect losses, including loss of profit, loss of data, or consequential damage, except in cases of intentional misconduct or gross negligence.

Gallant Oy is not responsible for decisions made by any authority (including Verohallinto) that differ from the advice provided, nor for errors arising from information supplied by the client that was inaccurate or incomplete.

8. Termination

Either party may terminate the service agreement by giving 30 days' written notice, unless the agreement specifies a different notice period. Upon termination, Gallant Oy will provide the client with the client's documents and records in an orderly format. Fees for work completed up to the termination date remain payable.

9. Complaints Procedure

If you have a complaint about our services, please contact us in the first instance:

Gallant Oy
Hämeenkatu 26 A, 33200 Tampere, Finland
info@gallant-oy.com
358 678 26 600

We will acknowledge your complaint within five business days and aim to resolve it within 30 days. If you are a consumer and are not satisfied with our response, you may refer the matter to the Finnish Consumer Disputes Board (Kuluttajariitalautakunta) at kuluttajariita.fi.

10. Changes to These Terms

We may update these Terms of Service from time to time. The current version is always available at this URL. We will notify existing clients of material changes in writing at least 30 days before they take effect.

11. Contact

Gallant Oy
Hämeenkatu 26 A, 33200 Tampere, Finland
Registry: 0153648-0 · VAT: FI01536480
info@gallant-oy.com · 358 678 26 600